Over 9 Weeks and still no Resolution

June 13, 2012

It has been over nine weeks since my access key was shut off by Microsoft.  It has been over a week
and still no response from the top positions at Microsoft or their delegates.

I decide to ask again with the following note.

---------- Forwarded message ----------
From: Steve  <steve.@.com>
Date: Wed, Jun 13, 2012 at 10:58 PM
Subject: FW: Customer Service Nightmare
To: billg@microsoft.com, kurtd@microsoft.com, peterk@microsoft.com, andrewl@microsoft.com, stevens@microsoft.com, brads@microsoft.com, kevint@microsoft.com, steveb@microsoft.com, tonyb@microsoft.com, qil@microsoft.com, donm@microsoft.com, ericr@microsoft.com

Re: Counterfeit Report Number: E37R-KU2U

Gentlemen:

No one from Microsoft has responded to my following request on June 5 in regards to reinstate the license key that I paid for, while this matter is sorted. In fact, no one from Microsoft has responded at all.

It has now been nine weeks since I submitted this counterfeit report. It has been over a week since reached at to you and mailed the information that was provided electronically nine weeks ago.

As noted below, your online Counterfeit Software Report still states no change in progress.

Will someone from Microsoft with authority and reasonableness please contact me at (XXX) XXX-XXXX to help me resolve this matter?

Respectfully,

Steve

Counterfeit Report Id: E37R-KU2U

Current Status: Counterfeit report submitted

Counterfeit report submitted

Saturday, April 21, 2012