Microsoft Windows 7 Upgrade History

July 22, 2011

I originally purchased a Dell Vostro desktop computer with Microsoft Vista.  Vista was a mess, so I wanted to run XP.  I was forced to pay an additional $59.99 to "downgrade" to Windows XP with the purchase of this computer.  Once Windows 7 was out for awhile and stable, I decided to upgrade my operating system.

On July 22, 2011- I ordered Windows 7 Professional Upgrade from www.onlinedigitalitems.com  I was looking to upgrade over a weekend and (in our fast-food culture), I did not want to wait to have the media shipped.  I found this Retailer in a Google Shopping search.  At the time, the merchant had decent ratings with Google. I paid almost

Background

I have been a Microsoft customer since MS-DOS 3.0.  (I was just a kid!)  I have used Windows since version 3.0 and Windows Mobile since version 5.  Throughout this time, I have been a happy customer of Microsoft.  The nightmare of the journey that I will take you on has certainly changed that.

Welcome to my Microsoft Customer Service Nightmare

This is my first attempt at a Blog or website of any kind.  I have been inspired to write by the nightmare that Microsoft has put me through since April, 2012.  Maybe no one will stumble across this site, although I will at least be able to vent.  Call it a therapy of sorts.

While I will be detailing a blow by blow history of how Microsoft has the worst customer service that I have experienced in recent memory, I will also be detailing positive experiences that I have recently had at my main blog at http://advocateconsumer.blogspot.com  Please feel free to add any rants and raves (boos and bravos) that you may have to this blog.

Thank you