I finally get a response back from Microsoft! It sounds like Susan may even be willing and able to help!! She even has a positive Winston Churchill quote at in her signature.
Things may be looking up for this hard working American.
---------- Forwarded message ----------
From: Susan <SusanXXXXX.@microsoft.com>
Date: Tue, May 1, 2012 at 6:25 PM
Subject: GH Steve - 10526328 [SLB]
To: "steve.@.com" <steve.@.com>
Cc: Microsoft GetHelp <pqmglba@microsoft.com>, Microsoft Customer Advocacy - United States <usrmt@microsoft.com>
From: Susan <SusanXXXXX.@microsoft.com>
Date: Tue, May 1, 2012 at 6:25 PM
Subject: GH Steve - 10526328 [SLB]
To: "steve.@.com" <steve.@.com>
Cc: Microsoft GetHelp <pqmglba@microsoft.com>, Microsoft Customer Advocacy - United States <usrmt@microsoft.com>
Hi
Steve,
I
understand you’ve recently started receiving notifications that your copy of
Windows 7 is not genuine. Can you please tell me where you purchased Windows 7?
Do you by chance have a receipt?
Thank
you,
Susan
Senior Advocacy
Specialist
|
You make a living by
what you get. You make a life by what you give. ~ Winston Churchill
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