Microsoft Tags my OS as Fraudulent and Locks

mid-April, 2012

After using the Windows 7 operating system upgrade that I purchased for over eight months, I start receiving counterfeit messages every time I start Windows 7.  I am not able to download any updates, including critical security patches, from Microsoft.  I am told by
Microsoft representatives the that the license key I was sold has been used many times and has been disabled.  As of this date, the www.onlinedigitalitems.com website is still operating and represent “….genuine software online.:  It appears that all they sell are Microsoft products. 

I tried contacting the merchant over 10 times via phone, e-mail, and chat.  I can not get a response.  PayPal is refusing to refund my payment as they have stated their buyer protection only covers items that were never received.