April 21, 2012
I submit the online report with all required information. https://www.microsoft.com/en-us/howtotell/cfr/report.aspx
Microsoft has put me through Hell by locking the copy of Windows 7 that I purchased last year. In days of bad customer service, no other company that I have ever done business with really compares Microsoft. Once I finally got someone to respond to my repeated escalation attempts, I have been given the runaround. The Microsoft representative seems to be bound by some sadistic sense of principle. Please read my posts to see the actual correspondence with Microsoft.
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